Strata managers and the NBN | The Professionals | Flat Chat Forum: Your Questions Answered




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Strata managers and the NBN
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Melanie
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24/07/2017 - 10:51 pm
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Can someone please tell me what responsibilities strata managers have re the NBN?
I understand there will be issues regarding the elevators (phones), the alarm system (our building has perimeter alarms that come on at night).
Upon emailing our SM regarding "the situation for strata buildings and the NBN", she responded: "As I am not too familiar with the NBN upgrades, I have just spoken to another manager in our office and she has confirmed that the building being NBN ready just means that each owner can contact their provider to upgrade to NBN if they would like to. Should you require any further information, please do not hesitate to contact our office."
Can anyone advise please? Thanks,
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tharra
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25/07/2017 - 8:00 am
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You need to check the contract with your Strata Manager (SM) to see what is included.

Our SM did offer to register our building with NBN & liaise with them on our behalf but as we have tech skills on the strata committee we are doing this ourselves.

At the very least I recommend your Owner's Corporation read & register your lifts, fire control & alarm systems here:

http://www.nbnco.com.au/connec.....ility.html

We also conducted an audit of lots with medical alarms & commercial telecommunications systems.

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Melanie
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25/07/2017 - 10:55 am
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So we are responsible re the lifts etc then?

There are only 2 apartments in the building, so my husband and I are one half of the OC.

Thanks for the link

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Puddn
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27/07/2017 - 11:36 am
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Melanie, I can confirm what your SM has said is correct - that being 'nbn ready' only means that individual lots can make their own arrangements with their preferred provider to connect to NBN. Your choice.

Nothing to do with other building services such as lifts or emergency lines. However, your SC or SM will need to register all such lines with NBN as Tharra advises - to avoid issues down the track.

In the case of emergency lines, our fire monitoring company installed a dual mobile sim system which turned out much cheaper than the copper lines we had been using.

We are still working on a lift solution - but not with NBN as their current offering is too expensive.

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SnOwl
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05/09/2017 - 11:52 pm
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Hi Puddn

We are a medium size strata based in NSW and have previously registered our essential phone services (fire & lift) however, we are needing to source a permanent solution moving forward. 

I'm wondering if you have progressed in finding a solution for your lift phones and, if so, is there any information you can share?

Also, what was involved (work, hardware & cost) with installing the dual mobile sim system for your fire services?

Many thanksSmile

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Lady Penelope
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06/09/2017 - 8:43 am
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SnOwl - My scheme has an Otis lift. In our latest Minutes we have decided to do this:

"It has been identified that as the lift emergency communication system is linked to the landline phone system, this will no longer work once the NBN is “switched on”. Otis has provided a quotation for the installation of a Cellular Gateway and sim card system as a solution. This will provide 2 hour talk time in the event of a power failure, from within the lift car."

We have decided to seek another quote as a comparison, and will move forward from there. 

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