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Selection Criteria - Property Manager
Nibbles55
FlatChatter
15/02/2012 - 12:22 pm
Member Since: 02/09/2011
Forum Posts: 3
Offline

Can I also suggest:

Should be required to provide a copy of their inspection reports to the OC, at least once every 12 months.

(This so the OC has proof that inspections are being carried out, and can deal with problems related to common property before they become major issues that are way more expensive to fix).

And:

Should never assume that keeping tabs on the condition of the property is the sole responsibility of the tenant. And should never, ever think that, if the tenant never complains, everything must be fine, yes?

Whale
StrataGuru
12/02/2012 - 11:25 am
Member Since: 15/12/2010
Forum Posts: 213
Offline

I am developing some Criteria to assist my local Real Estate Agencies in their appointment of Property Managers (Rental Agents), any additions would be most welcome!

Essential Criteria:

Applicants who may ever place tenants in a Strata Property:

  1. must have previous experience in Property Management
  2. should not have a social justice agenda, OR at least be prepared to include the other residents of the Strata Plan and the Owners Corporation in the list of those whom they desire to “help”
  3. must be able to answer “YES” to the question: “would you live next door to this prospective tenant?”
  4. demonstrate awareness of the requirement to include a copy of the Strata Plan’s By-Laws and Special by-Laws, and the Office of Fair Trading’s Brochure “Strata Living” with every Residential Tenancy Agreement
  5. demonstrate an awareness of the requirement to disclose any history of serious/violent incidents and health/safety issues within the preceding 5 years at a Rental Property to all prospective tenants (NSW Residential Tenancies Regulation 2010)
  6. demonstrate an awareness of  the requirement to provide the Owners Corporation with a Tenancy Notification, including details of the date that a Lease commenced, the Tenant’s Name/s, and the Property Manager’s Name (Strata Schemes Management Act 1996)
  7. must not expect the Owners Corporation to pay for all repairs to a Rental Unit
  8. must agree to NEVER arrange repairs to Common Property without first contacting the Owners Corporation or Strata Manager, and to NEVER instruct Contractors to directly invoice the Owners Corporation for such repairs
  9. must be prepared to regard Owners Corporations as a Client OR at least as a Stakeholder
  10. demonstrate a preparedness to return phone calls and reply to e-mails from Owners Corporations and/or from Strata Managers.
  11. be aware that there is no Mattress Fairy, and check that out-going tenants have taken all mattresses with them before processing their Bond Paperwork
  12. must be prepared to inspect Rental Properties AFTER Tenants commence occupancy, and ideally more frequently than on the day after Tenants vacate.
  13. where applicable, be prepared to pay Landlord’s Strata Levies in strict accordance with the Owners Corporation’s payment terms, and never in accordance with the payment terms of their Agency

Desirable Criteria:

  1. Be able to spell the words “Strata” and “Owners’ Corporation”
  2. Should have lived for in excess of 6 months in a Strata Property
  3. Be prepared to let Politicians OR Car Salespeople OR Real Estate Salespeople win the race to the bottom of the cocky’s cage
Note: Employees in the Real Estate Industry who have been unsuccessful in Sales or Administration are excluded from applying (authorised under the provisions of Federal Common Sense Legislation)
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