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We live in a complex with an on-site caretaker who has one of those contracts written by the developer that favours the caretakers rights over that of the owners. It has been a constant battle to have him perform his duties and those he does do to an acceptable standard. 12 months ago he tried to have the remaining 6 years of his contract upgraded to 10 years so he could sell and move on. We rejected this.
Recently he has moved off-site despite our protests saying there is nothing in the contract regarding set hours of work or on-site versus off-site. This despite the fact the complex, by-laws, our strata fees and his schedule of duties make it obvious that the caretaking role is on-site. At the moment he is providing a few hours each day to carry out basic cleaning and pool maintenance duties. No gardening has been carried out despite the fact we have intensive gardens which are wilting in the current heat.
Our strata managers sit on the fence and at times seem to favour the caretaker over the owners.
What can we do about this situation. Any suggestions would be appreciated.
Robert – Newcastle
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