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This week I received noticed of our AGM which advised that the meeting would take place on Zoom only. As I am deaf I asked the Strata Managing agent if closed captions would be provided explaining that I needed the captions to be able ‘hear’ what everyone is saying.
In face to face meetings I will lip read people and also ask people to repeat themselves if I haven’t heard them properly. In virtual meetings people have the option to not use their camera which removes the ability to lip read them.
The Strata Manager has replied saying they have tried to set up closed captions in previous meetings and were unsuccessful in doing so and as a result they would not be providing captions for my Strata AGM meeting.
Is there a requirement that Strata AGM and SGM virtual meetings are to be accessible to all members of the strata, including the provision of closed captions? I have suggested using another software such as Microsoft Teams and am waiting to hear their response.
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