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Looking for some guidance/views from the knowledgeable folk here 🙂
Complex is medium size and based in NSW.
Issue: Claim for damage to car paintwork from efflorescence.
Background: Earlier this year, a unit had a secretion of efflorescence from the concrete slab above their car space which landed on their vehicle causing drip like marks to the paintwork. General car wash did not remove the marks.
At the time the owner reported the issue, they were advised to park in a visitor space whilst it was investigated/addressed. Which they agreed to do.
A solution was installed within approx. 6 weeks of it being reported.
A secondary solution was then installed a few weeks later when it was identified the issue had not been 100% resolved.
The car owner is now submitting a claim to cover cost of addressing damage to the car paintwork.
The Strata Manager has advised this is not covered under OC insurance as the vehicle is not OC property.
Question 1: has anyone had experience with this type of issue and what was the outcome?
Question 2: where does the OC stand with respect to liability?
Appreciate any insights offered.
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