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We live in a Sydney block of units and 99% of the tenants are respectful, well mannered lovely people. There is always the 1%.
Whilst you can’t please everyone, this individual owner is an absolute serial pest and will complain about anything but then act as a law unto themselves.
Challenging minutes of strata meetings and accusing the chair and committee members of being fraudulent are just a few of the constant litany of baseless and trivial complaints from this one person this year.
Recently our Strata Manager was onsite with a contractor and the resident verbally abused him, rattling off a long list of other complaints he has.
Our strata manager is bombarded by this person’s complaints on a daily basis and isn’t paid enough to have to put up with this individual. What recommendations would you have for us?
We don’t want our strata manager to walk away and they are also tired of this person. Are we able to instruct all correspondence to be in writing? Or tell them to just ignore the resident?
[This post has been edited to make the issues raised more general, and less specific to any one strata scheme – JT]
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