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  • #45287

    Hi All,

    Our (ex) landlord has made it deliberately difficult to have an exit inspection on vacating our property. Two weeks prior to vacating we emailed and stated that on the final day of the lease the property would be cleaned by 2pm and we could potentially conduct an exit inspection between 2-5pm.

    No response was received by two days prior to the lease expiring and I emailed and stated that she had a legal obligation to allow us to have a check out inspection. Her response is below:
    ‘Unfortunately, I am not available on Thursday afternoon to do inspection.  As I have just returned from annual leave, there are a lot of important matters have already been scheduled for the week.
    Our obligations are to do the final inspection within 14 days after a lease ends, prepare a report and send tenant a copy of it.

    Final (exit) inspection is done after tenants have vacated the property. We schedule our final inspections once we have received all the keys to the property as an indication that they have vacated the property.  We endeavour to let tenant knows when we shall conduct inspections and they are welcome to join in.
    We do advise our tenants to check their cleaning and the condition of the property thoroughly before they return the keys, and refer to the entry condition report, regardless they are using professional end of lease cleaning services or not.  You do remember how clean and nice the unit was when it was handed to you a year ago. I do recall you said you would return it just the same when you vacate, and we look forward to it.’
    I understand what she has stated above is incorrect in that nowhere in legistlation states that the landlord has two weeks to conduct an exit inspection. I believe it states something along the lines of an exit inspection should be conducted as soon as in practically possible and I imagine 2 weeks does not fit that criteria?
    Aside we handed over the keys today at her businesses registered address (a residential address) at about 4pm. We then had a call from one of our old neighbours at 9pm stating that she was in our old apartment. She has now just emailed at 11:40pm and stated that the exit inspection will be done at 12:30pm tomorrow i.e. in about 12 hours time after she has notified us.

    My questions are:

    1) Does the fact that she has been in the premise invalidate any claim she has to our bond in that she literally could have damaged the property herself?

    2) Surely giving 12 hours notice for a check out inspection is not reasonable? I cannot make it by then as I am literally 150km away at the moment.




    • This topic was modified 11 months ago by .
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  • #45321


    complete the exit condition report yourself and then make an application to fair trading for your bond.

    its then up,to the landlord to prove the final condition. You may have to go to court if the landlord disputes your request.

    you then need your completed final condition report. You may need your ex neighbour to testify that the landlord entered the property after you left.

    if you have photos of the final condition all the better.

    the above actions put the onus on the landlord to prove their claim.

    i can’t see that you have done anything unreasonable.



    First, go to tenants.org.au and look at the stack of fact sheets on rentals that they have there.

    Yes, it is unreaonable for her to give you 12 hours notice when she herself couldn’t cope with two weeks’ warning.

    And the fact that she has been in the flat alone before your inspection would diminish (but I don’t think totally negate) any claims she might have against the bond.

    But this sounds to me like a landlord who doesn’t like being told what her options are by a mere tenant so what she is doing is wresting back control.  The proof of the pudding will be when you get your bond back or she disputes it.

    On the question of organising the inspection, Section 29.4 of the Residential Tenancies Act (below) merely states that a mutual inspection time should be organised “as soon as reasonably practicable”.  Subsection 5 says that it’s not a breach of (4) if the inspection is carried out without the other party present provided they have been given a “reasonable opportunity” to attend.

    Should this go to Fair Trading in a dispute over the bond, it will be a determination of what was “reasonable” rather than an arbitrary number of days that will figure most significantly.

    SECTION 29
    (4) At, or as soon as reasonably practicable after, the termination of a residential tenancy agreement, the landlord or landlord‘s agent and the tenant must complete the copy of the condition report retained by the landlord or the tenant under this section, in the presence of the other party.

    (5) It is not a breach of subsection (4) for the condition report to be completed in the absence of the other party if the party completing the report has given the other party a reasonable opportunity to be present when it is completed.

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