• Creator
    Topic
  • #10667

    Hi,

    Probably a silly question – I am curious to know as strata manager how do I know if the owner didn’t pay the strata levy ? do I need to check my bank account against reference no in the levy notice ? I assume i use dept payment system , do they work out and send me report every time ? Thanks in advance.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Author
    Replies
  • #25546
    Jimmy-T
    Keymaster

      Seriously?  You’re a strata manager?

      The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
      #25547

      no , I am not and that is why I ask 🙁

      #25548
      Jimmy-T
      Keymaster

        So you are an owner and you need to know if your payment went through, right?

        The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
        #25549

        yes am the owner – and i pay my levy through deft over epay and was notified that I miss the payment but I remember I pay all the time , so just wonder how the strata manager get those information from ? do they have some report from deft payment system etc, thanks for that. By the way I also interested in strata manager part of process as well.

        #25550
        Jimmy-T
        Keymaster

          The money has to come out of your account so look for the amount on the date you think you paid it.

          The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
          #25552

          Thanks JimmyT – appreciate your answer but I am more interested in how strata manager get those information, I want to know their business process if you have this experience . Cheers

          #25561
          Sir Humphrey
          Strataguru

            Usually the strata manager would provide a unique number on their invoice for each payment that identifies the unit/lot that it is for. Eg. If you use Bpay the number you enter automatically identifies that it is for your unit. If you make the payment as a manual transfer, there is still a unique reference number that you would be asked to enter. It is conceivable that you might put the wrong reference number in, make the payment and it is now a payment sitting as an orphan in the manager’s trust account because they don’t know where it is supposed to go. Meanwhile, no payment would be recorded against your unit. 

            As Jimmy said, if you can show a payment was made out of your account to the managing agent, send them the details and they should be able to find where it went and why it didn’t register as a payment against your levy account. 

            #25563

            excellent explaination, thanks.

          Viewing 8 replies - 1 through 8 (of 8 total)
          • You must be logged in to reply to this topic.