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  • #11240
    basjan27
    Flatchatter

      Hi all… a tenant in our small strata block backed into a brick wall on common property. The wall collapsed.  Our managing agent said insurance would pay to repair.  Quote submitted and approved by insurer, and work completed.  Insurer paid the contractor.

      Now, insurer has sent letter of demand to tenant to refund insurance company in full.  Managing agent says it’s allowed.

      I’ve reviewed our policy and see nothing related to recovering costs.  MA says only recourse is for OC to reimburse the insurance co.

      Anyone else have this experience?  We love the tenant, and they cannot afford to pay it and don;t want them to be harassed for an accident.

      Thanks,  

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