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we’ve been owners of a strata managed property in NSW, for 8 years. We’ve never had much of an issue and always paid our levies on time.
Our recent levy notice was sent/printed on the 7th of October, 1 day after our AGM. We received it on the 14th and had till the 18fh to pay.
Unfortunately, my mother passed away on the 15th and I didn’t get around to paying the levy until October 20.
We’ve heard from another owner that he was sent a penalty notice for being a day overdue. He never receive an overdue notice either.
Our questions are:
Are Stratas allowed to immediately penalize without sending an overdue notice first?
Does a Strata have to allow a set amount of days for notices to arrive by snail mail (especially now that Covid-19 has slowed down letter deliveries)? We don’t get our notices emailed to us.
How many days should an owner legally be given, to pay their levies?
If the Strata sent the notice on the date it was printed, and it was posted before 3pm, it gave us 10 days to pay and that’s with delivery days and 2 weekends included.
We’re worried that we will be penalized. The levy notice states that a penalty of 10% per annum will be charged if not paid by the due date.
We did write to the manager, to explain our circumstances and why we were 2 days late, but we received no reply.
We will pay the penalty, as it’s peanuts. But my husband was wondering if we will be penalized immediately or if we should receive an overdue notice first.
He’s also a bit cranky with the very short time we had to pay the levies. All our other bills usually come with a 21 day payment period.
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