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    We authorised an investigation into some defects in our building and on the basis of the report and recommendation, our strata manager requested some plumbers to attend and do further investigation and tests. This was before the EC had been sent the report. We’ve now been invoiced for the plumbers’ fee which we’ve disputed as we didn’t raise the work order. Do we have a basis to request the strata manager cover the fee and if so, what would be the best way to approach it?


    You are lucky. At least there is a work order, possibly work done and the invoice submitted for approval.

    In our case when building defects work was going on, the SM paid a company owned by Strata Secretary ( as evident from the invoice ) a number of payments for TIME SPENT by Strata Secretary with lawyers / contractors without obtaining ANY approval fromĀ  STRATA COMMITTEE Chairman & Treasurer or the AGM as stipulated under Section 25 of 1996 Strata Management Act. And we couldn’t get any relief either at NSW FT orĀ  at NCAT.NCAT judge wanted us to engage a lawyer before I can even speak and no Strata lawyer was prepared to represent us because of conflict of interest. I suggested to NSW Minister Matt Kean ( when he was looking after Strata ) to put a ceiling on number of large strata a SMA can manage. He said it will be taken up at next review.Otherwise, we will have an oligopoly and no remedy for ANY grievance against SM.

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