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As an owner I updated carpet to floorboards with good insulation noise for while untenanted.
Now tenanted, I’ve received complaints from downstairs owner re excess noise from tenant walking on the boards. I’ve agreed to replace the floor back to carpet to avoid an official complaint from the strata but the tenant refuses to have carpet installed?
Tenant’s lease is coming up? What do I do to get carpet laid. I don’t want to remove her but my agent says she doesn’t have to agree to the carpet? I was told that I was being unreasonable in replacing the carpet and that the tenant doesn’t like carpet.
The tenant would have to vacate to have the carpets installed, as the tenant is not willing to have carpets put in whilst she is there. The agent’s response “ As I last discussed with fair trading we are not able to do this whilst the tenant is in the property if she doesn’t agree”
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