My current problem is within a duplex. I am on the ground floor, the floor plans of both units have identical configurations. I reported to my upstairs neighbour that water was dripping from my ceiling over the sink. He demanded access with his plumber to my unit, I organised my plumber to be in attendance for this meeting, as I was at work at the allocated time and not in a position to attend.
Is damage to my ceiling, appliances and floors covered by his insurance or strata insurance? Is it dependant of where the leak originates, that is, common water pipes or those contained within his unit – to the dishwasher and waste water connections?