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I think it depends, in my complex WhatsApp is entirely optional and only used to get a feel for what some other owner’s think is reasonable or unreasonable (insert whatever issue/repair etc).
It’s a balance of being intrusive into your personal time and staying connected to fellow owners. Those of us that do use WhatsApp, are fully aware that we’re only engaging a subset of owners and therefore no major decisions or dicussions take place in WhatsApp.
Anything that needs a paper trail record or can’t be condensed into a one line question goes into an email and can esclate up to an EGM if needed. So maybe the solution here is to discuss with other owners and set expectations early.
Do they have any experience or aprehension pursuing issues via NCAT? (or applicable body for your state).
Some strata managers can’t be bothered with any enforcement/confrontation which allows some residents to run wild.
Just in case anyone was interested. The owner who had the tenant who caused the common property damage has gone ahead and paid for the repairs themselves.
On principle alone would have likely had all other owners turn on them and set a very bad precedent if they were to try and push ahead.
The time frame in question is probably < 4 weeks ago. We're not interested in whatever happens between the lot owner and tenant, presumably that's a matter for their tenancy agreement (which should also stipulate following by laws etc). Regarding reporting, it probably was some sort of misunderstanding between witnessing lot owners that the other would report it etc. Beside the point though, interested in what our options are now that we’ve established the source of the damage. Surely lot owners can’t just wash their hands and pass the buck to whichever Joe/Jane they decide to rent their property to?
Doesn’t the buck stop with the owner? Who is also ultimately responsible for their tenants actions against common property? How an owner pays for fines/damages is inconsequential to the OC would it not?
Especially since there is no direct relationship between the OC and rental tenants.
++ Option 3. The benefit of the units are being enjoyed by individual lots and therefore maintenance/repair should be paid by individual lots. Option #1 would be enabling cross subsidies to happen which would seem awfully unfair. Option #2 sounds like a nightmare to administer.
All on the proviso that the units are compliant with any noise/appearance rules that may be in place. #3 would be my go to.
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